Privacy Policy

Last updated: June 4, 2024

1. Information We Collect

SpermWhale ("we," "our," or "us") collects information you provide directly to us when you:

  • Submit consultation requests through our contact forms
  • Communicate with us via email or phone
  • Engage our AI consulting services
  • Visit our website and interact with our content

Personal Information

The types of personal information we may collect include:

  • Name and contact information (email, phone, address)
  • Company name and business information
  • Project details and business requirements
  • Communication preferences
  • Payment and billing information (for contracted services)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use the information we collect to:

  • Provide AI consulting services and support
  • Respond to your inquiries and consultation requests
  • Communicate about our services and updates
  • Improve our website and service offerings
  • Comply with legal obligations
  • Protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data storage and backup procedures

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Consultation requests and business communications are typically retained for 7 years for business and legal purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain processing of your personal information

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +1 4236622785
  • Address: 124 Easy St, San Juan, TX 78589-0000